TechniquesRetainretain

Replenishment timing

Reminding somebody before they run out, not on a round number.

Why it works

Thirty, sixty and ninety days are round numbers rather than measured ones.

No product runs out on a round number.

The reminder has to land early enough for a replacement to arrive first.

Use it when
You sell anything consumable and your reminder is on a round number.
Skip it when
Your product does not run out. A reminder then reads as a brand that is not paying attention.
What to watch
Days between orders for repeat buyers, and how many fall just after your reminder.
What it costs you
Too early reads as pushy. Too late and they bought elsewhere.

Put your own numbers in

There is no figure here for what this does. Nobody knows what it does on your list.

Replenishment Timing Calculator

Also in Retain

Measure it before you build it.

Replenishment Timing Calculator runs on your own numbers. Free, no account, and nothing you type leaves your browser.