TechniquesExpandexpand

Choosing a channel by profit, not by cost

Text costs more per message. That decides nothing on its own.

Why it works

Cost per message is the figure everyone reaches for. It settles the question before anyone looks.

A channel that costs more and sells more is not one that only costs.

Profit per message charges each channel its cost, and credits what it earns.

Use it when
Somebody has argued that text is too expensive, or that email is free.
Skip it when
You have no consent to text anyone. Get that first, properly.
What to watch
Profit per message on each channel, and the rate text must reach to beat email.
What it costs you
Text reaches people in a way email does not, so getting it wrong costs more.

Put your own numbers in

There is no figure here for what this does. Nobody knows what it does on your list.

Text Against Email Calculator

Also in Expand

Measure it before you build it.

Text Against Email Calculator runs on your own numbers. Free, no account, and nothing you type leaves your browser.